A passwordless society – stronger, better and simpler
Passwordless authentication is the answer in this year of identity management, to ensure access to data is from users who are who they purport to be.
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Operations & resources
Do sweat the small stuff – why little details matter in your terms and conditions
Your Ts and Cs are about setting the terms of business so you don’t need to argue them later. They are the details of how you and your client intend to conduct your business transactions.
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Model form articles: is it time for a review?
If you’ve already set up a limited company, you’ll probably have a dim and distant memory of some of the documents required. People often talk about ‘mem and arts’.
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Five key things to consider when starting and growing your business
The stark reality is that starting a business isn’t as simple as it may seem and a massive 60% will fail within their first three years, with 20% not making it through the first year alone.
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Is employee retention a problem for you?
You know the cost of recruiting a new member of staff to your business, the uncertainty of the candidate actually turning up on their start date or leaving within the first few months.
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The basics of succession planning and why it’s useful
Succession planning is a useful exercise to carry out for any business. Obviously, the scale of the exercise will vary dependent on the size of the employer, but it is certainly a helpful way to future-proof any small organisation in terms of roles and skills gaps.
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What are your top 10 business risks?
Have you considered recently which risks pose the highest impact on your business? Risks will vary according to the size of your business, the nature of your business and the markets you operate in.
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Stop blaming your software! It might be you!
Before our reliance on technology, we were forced to establish and document a process for our work. Reminders and tasks had to be written down. Letters had to be sent. Phone calls had to be made.
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10 trends defining cybersecurity in the year of identity
As your organisation looks for new ways to seize opportunities and tackle challenges in the digital world, you may need to seek help.
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Where do bugs come from?
In popular perception bugs are literally mistakes in software; a result of carelessness from software developers or a lack of testing and QA.
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Look after your customers and they will look after you
Whichever field you’re operating, good customer service is highly likely to result in the growth of not only your reputation but your business.
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How to make remote workers still feel part of the culture
As we inch our way back to some kind of normality it is clear remote working is here to stay and this article provides some thoughts as to how businesses can ensure remote workers feel part of a company’s culture.
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The heart of good health and safety practice
Where health and safety becomes an integral part of your business model many benefits are gained in addition to avoiding potential costly consequences of failure to do so. This only needs to be proportionate to the size and scope of the business.
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Mind that pay gap – it’s not just for the big boys
The gender pay gap is the average difference between the remuneration of men and women in a workplace. It often demonstrates a lack of equality of opportunity where most senior appointments are from one gender.
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Need to make redundancies but don’t know where to start?
Many businesses feeling the impact of coronavirus may see one of the above, most likely the latter – sales have dropped and the pipeline isn’t there, and so you need to look at losing staff.
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E-learning – considering the possibilities
Instead of telling you how you can make a fortune with an online course (realistically – you probably can’t), I want to focus on a far more useful benefit of e-learning, saving time and money training your staff and/or team.
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Is your marketing GDPR compliant?
Newsletter mailings and e-mail marketing are a fixed part of the online marketing universe. Processing is only allowed under GDPR if either the data subject has consented, or there is another legal basis.
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Are your secrets safe?
Sometimes in business transactions you might need to provide, or be provided, with information which is commercially sensitive – if that information got into the wrong hands (such as your competitor) it might give them an unfair advantage in negotiations with your customers.
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BPO or RPA? That is the question!
Every business wants to be able to do more with less effort. It is essential for a business to remain competitive in an evolving world. Where a process exists in a business it is contributing to the overall success of the organisation but generic processes can be found in many other businesses.
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Why fire safety training matters
Don’t make the same fire safety mistake that so many employers fail with. It’s an easy one to make. Imagine – you’ve undergone your fire risk assessment. As a result, your premises are now adorned with a smart array of shiny fire extinguishers, standing smartly to attention in case of fire.
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