Is your marketing GDPR compliant?
Newsletter mailings and e-mail marketing are a fixed part of the online marketing universe. Processing is only allowed under GDPR if either the data subject has consented, or there is another legal basis.
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Operations & resources
Are your secrets safe?
Sometimes in business transactions you might need to provide, or be provided, with information which is commercially sensitive – if that information got into the wrong hands (such as your competitor) it might give them an unfair advantage in negotiations with your customers.
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BPO or RPA? That is the question!
Every business wants to be able to do more with less effort. It is essential for a business to remain competitive in an evolving world. Where a process exists in a business it is contributing to the overall success of the organisation but generic processes can be found in many other businesses.
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Why fire safety training matters
Don’t make the same fire safety mistake that so many employers fail with. It’s an easy one to make. Imagine – you’ve undergone your fire risk assessment. As a result, your premises are now adorned with a smart array of shiny fire extinguishers, standing smartly to attention in case of fire.
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Boosting your employee engagement – simples!
d often convoluted processes that the ‘Customer Experts’ tell us will improve our employee engagement?
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Health and safety is more than a procedure
We all know that health and safety is important. But I see time and time again that businesses spend the money getting their health and safety arrangements documented, but then these arrangements just sit in a folder gathering dust.
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Why should you have written processes in your business?
Written processes form the backbone of every successful business. They provide the directions for everyone to follow and can help fill in the gaps when people change roles, leave, or are absent from the business.
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The gods among us
Have you seen, or are you in an organisation or team that has a “Team God”?
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Introducing a flexible benefit programme
Flexible benefit arrangements are now something that are much more accessible for SMEs and are a realistic option for small employers who want to improve their benefits offering to ensure it best fits their workforce profile and meets their objectives of attracting, retaining and supporting good employees.
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Review your operations through the lens of the customer
If your business has grown rapidly or stayed the same, the way our employees and customers feel and what they expect has shifted; but do you know what that looks like?
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So you want to go hybrid?
At the moment all the talk coming out of lockdown is around hybrid working. It seems to offer the win:win of more flexibility, greater productivity, greater employee choice, reduced travel time and costs, and reduced office space.
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Business benefits of employee training
There are ways to reduce the costs of training, but actually, although most business owners do have a general sense that training is a good thing.
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What is RPA and how can it help my business?
Of course automation is not new, the difference with RPA (Robotic Process Automation) is that it delivers automation by using software robots that mimic human interactions with computer systems in a non-invasive way.
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So cyber criminals are not interested in me, are they?
You might think that cyber criminals are not interested in your business, especially if you are a small business or just starting out, but you would be very much mistaken.
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The importance of personal KPIs in your business
Peter Drucker, the world renowned business management guru’s, was the one of the first to write “what is measured is managed, and what is managed gets improved”.
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Is having an HR system important?
So, what do I mean by an HR System, it is the way you store your employee records, the process you use and the information you use to report data. You may still be using spreadsheets, but there are HR Systems designed to make your life easier, save you time and much more.
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Training – what’s the future?
The COVID pandemic was certainly something that brought change into all our lives and presented all of us with challenges in how we could still deliver value to our customers.
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Where to start when it comes to website hosting?
No matter what type of company or organisation you run or work for, having an online presence is vital in this day and age, and for those who don’t have the IT expertise, it can be costly or tricky to know which option to choose.
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Identity and access management and adopting zero trust
As organisations move more applications and operations to the cloud, it’s critical to secure access to those resources – and to do so in a way that leaves everyone free to focus on pursuing business goals.
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How do you choose which benefits to offer your employees?
When money is tight in a small business, it can be tempting to dismiss exploring extra benefits or perks to offer your employees, on the basis that you feel you should prioritise paying competitive salaries.
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