Where do bugs come from?
In popular perception bugs are literally mistakes in software; a result of carelessness from software developers or a lack of testing and QA.
Read MoreIn popular perception bugs are literally mistakes in software; a result of carelessness from software developers or a lack of testing and QA.
Read MoreWhichever field you’re operating, good customer service is highly likely to result in the growth of not only your reputation but your business.
Read MoreAs we inch our way back to some kind of normality it is clear remote working is here to stay and this article provides some thoughts as to how businesses can ensure remote workers feel part of a company’s culture.
Read MoreWhere health and safety becomes an integral part of your business model many benefits are gained in addition to avoiding potential costly consequences of failure to do so. This only needs to be proportionate to the size and scope of the business.
Read MoreThe gender pay gap is the average difference between the remuneration of men and women in a workplace. It often demonstrates a lack of equality of opportunity where most senior appointments are from one gender.
Read MoreMany businesses feeling the impact of coronavirus may see one of the above, most likely the latter – sales have dropped and the pipeline isn’t there, and so you need to look at losing staff.
Read MoreInstead of telling you how you can make a fortune with an online course (realistically – you probably can’t), I want to focus on a far more useful benefit of e-learning, saving time and money training your staff and/or team.
Read MoreNewsletter mailings and e-mail marketing are a fixed part of the online marketing universe. Processing is only allowed under GDPR if either the data subject has consented, or there is another legal basis.
Read MoreSometimes in business transactions you might need to provide, or be provided, with information which is commercially sensitive – if that information got into the wrong hands (such as your competitor) it might give them an unfair advantage in negotiations with your customers.
Read MoreEvery business wants to be able to do more with less effort. It is essential for a business to remain competitive in an evolving world. Where a process exists in a business it is contributing to the overall success of the organisation but generic processes can be found in many other businesses.
Read MoreDon’t make the same fire safety mistake that so many employers fail with. It’s an easy one to make. Imagine – you’ve undergone your fire risk assessment. As a result, your premises are now adorned with a smart array of shiny fire extinguishers, standing smartly to attention in case of fire.
Read Mored often convoluted processes that the ‘Customer Experts’ tell us will improve our employee engagement?
Read MoreWe all know that health and safety is important. But I see time and time again that businesses spend the money getting their health and safety arrangements documented, but then these arrangements just sit in a folder gathering dust.
Read MoreWritten processes form the backbone of every successful business. They provide the directions for everyone to follow and can help fill in the gaps when people change roles, leave, or are absent from the business.
Read MoreHave you seen, or are you in an organisation or team that has a “Team God”?
Read MoreFlexible benefit arrangements are now something that are much more accessible for SMEs and are a realistic option for small employers who want to improve their benefits offering to ensure it best fits their workforce profile and meets their objectives of attracting, retaining and supporting good employees.
Read MoreIf your business has grown rapidly or stayed the same, the way our employees and customers feel and what they expect has shifted; but do you know what that looks like?
Read MoreAt the moment all the talk coming out of lockdown is around hybrid working. It seems to offer the win:win of more flexibility, greater productivity, greater employee choice, reduced travel time and costs, and reduced office space.
Read MoreThere are ways to reduce the costs of training, but actually, although most business owners do have a general sense that training is a good thing.
Read MoreOf course automation is not new, the difference with RPA (Robotic Process Automation) is that it delivers automation by using software robots that mimic human interactions with computer systems in a non-invasive way.
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