Life after furlough!
2020, not a year that most of us want to remember…..although some have thrived!
Read More2020, not a year that most of us want to remember…..although some have thrived!
Read MoreGetting recruitment right boosts UK productivity by £7.7bn each year and the overall cost of a bad hire to a business can be three times higher than just a wasted salary.
Read MoreIn today’s digital age, the world of business has undergone a significant transformation, moving from traditional brick-and-mortar stores to the vast landscape of online commerce. As a business owner in this dynamic environment, it’s crucial not only to provide excellent products or services but also to prioritize the protection and satisfaction of your customers.
Read MoreInduction is an opportunity for a business to welcome their new recruit, help them settle in and ensure they have the knowledge and support they need to perform their role. For an employer, effective induction may also affect turnover, absenteeism and employer brand.
Read MoreIdeally a CRM is something you would implement when you’re starting out in business when you have a limited amount of data to input to set it all up. However, when you start out the costs of software and affordability of administration are a big consideration.
Read MoreThere are infinite benefits to recruiting “Right First Time” – not only that standard recruitment costs which often range between 15%-20% of the role salary – and for those harder to fill or very specialist vacancies it can be as much as 30%!
Read MoreIt seems likely that COVID-19 will, whether in its current form or some mutation of it, be part of our lives for some time to come. The vaccine roll out has been done at some serious pace.
Read MoreEvery business no matter the industry should have a standard set of terms that they use for each transaction. If they are written correctly they are written with your business in mind and the way your business operates from start to finish must be considered.
Read MoreThe home versus office debate has come into sharp focus in the wake of the pandemic, with many professionals seeing a huge shift in not just where they work, but how and when.
Read MoreRemote support and security continue to be critical now and will be in the future as more employees transition from temporary to permanent off-site arrangements. The dynamic, distributed workforce is not a passing phase. It is here to stay.
Read MoreWith the thought of working from home other factors now must be taken into consideration. In this article we will look at some of the fundamental things that need to be taken into consideration to ensure that your company and client’s data is secure.
Read MoreLasting Power of Attorney (LPA) – it’s nothing more than a simple legal document whereby, in the event of you becoming incapacitated, someone of your choosing, is in place to make decisions on your behalf.
Read MoreWatching the EU Exit deal formation with a keen eye for changes to Data Protection legislation – when the deal was finally announced there was some good news for small businesses with regards to compliance.
Read MoreLet’s consider what happens if you die without a will. Your finances are covered by the rules of intestacy, these are fairly complicated and set out who inherits, this will depend upon whether you are married or not and whether you have children or not.
Read MoreWe’ve all spoken to “that” customer service advisor and practically ended up apologising for disturbing them due to their sullen, disinterested and sometimes rude manner.
Read MoreIntroducing new employees to your business is a key part of the hiring process, but one often overlooked. Once you’ve picked the right person, it’s easy to forget that they need a proper and thorough introduction to the company in order to be able to start work effectively.
Read MoreIf there’s one consistent factor in all our business environments it’s change. Nothing ever stays the same as we constantly review our products and services to keep us moving towards our strategic objectives.
Read MoreHave you ever worked anywhere where there was high staff turnover, little employee investment or engagement or a lack of understanding between staff and their managers? There is an old saying that staff don’t leave companies they leave managers.
Read MoreA customer touchpoint is generally considered to be any interaction point between your customer and your brand/service. When you consider your customer touchpoints, you should usually think about them as divided into three main areas.
Read MoreYour business is growing, you are building a team, how do you ensure that everyone is working together for the good of your business? There are six steps that you need to follow when creating a strong team.
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