n’t belong? Like you don’t really deserve to be where you are? Maybe you feel like people overestimate your abilities or as though you only got where you are due to chance and you could be exposed at any moment?

We know trust is important. However, how much difference does it make? This question has led me to look in depth at how important trust is to business success.

As you develop new habits, break old ones and achieve great things, remember this: small achievable actions lead to big change.

So what sort of manager do you want to be? Take some time to think back to all the managers you have had over your career. How did they make you feel and how did that impact your engagement with the role and your performance? What behaviours did you respect and admire and what rankled and why?

Does great leadership mean being kind, having empathy, being consistent, persistent, deliberate, natural, upbeat, driven and focused? Yes, it’s all of those things and more…