We all know that health and safety is important. But I see time and time again that businesses spend the money getting their health and safety arrangements documented, but then these arrangements just sit in a folder gathering dust.

Written processes form the backbone of every successful business. They provide the directions for everyone to follow and can help fill in the gaps when people change roles, leave, or are absent from the business.

Have you seen, or are you in an organisation or team that has a “Team God”?

Flexible benefit arrangements are now something that are much more accessible for SMEs and are a realistic option for small employers who want to improve their benefits offering to ensure it best fits their workforce profile and meets their objectives of attracting, retaining and supporting good employees.

If your business has grown rapidly or stayed the same, the way our employees and customers feel and what they expect has shifted; but do you know what that looks like?