Operations & Resources

Latest Operations & Resources Articles

Look after your customers and they will look after you

Look after your customers and they will look after you

Whichever field you’re operating, good customer service is highly likely to result in the growth of not only your reputation but your business.

How to make remote workers still feel part of the culture

How to make remote workers still feel part of the culture

As we inch our way back to some kind of normality it is clear remote working is here to stay and this article provides some thoughts as to how businesses can ensure remote workers feel part of a company’s culture.

The heart of good health and safety practice

The heart of good health and safety practice

Where health and safety becomes an integral part of your business model many benefits are gained in addition to avoiding potential costly consequences of failure to do so. This only needs to be proportionate to the size and scope of the business.

Mind that pay gap - it’s not just for the big boys

Mind that pay gap – it’s not just for the big boys

The gender pay gap is the average difference between the remuneration of men and women in a workplace. It often demonstrates a lack of equality of opportunity where most senior appointments are from one gender.

Need to make redundancies but don’t know where to start?

Need to make redundancies but don’t know where to start?

Many businesses feeling the impact of coronavirus may see one of the above, most likely the latter – sales have dropped and the pipeline isn’t there, and so you need to look at losing staff.

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