Operations & Resources

Latest Operations & Resources Articles

Is a lasting power of attorney important?

Is a lasting power of attorney important?

Lasting Power of Attorney (LPA) – it’s nothing more than a simple legal document whereby, in the event of you becoming incapacitated, someone of your choosing, is in place to make decisions on your behalf.

So what's the latest on GDPR?

So what’s the latest on GDPR?

Watching the EU Exit deal formation with a keen eye for changes to Data Protection legislation – when the deal was finally announced there was some good news for small businesses with regards to compliance.

I haven't got a will - but I'll be ok right?

I haven’t got a will – but I’ll be ok right?

Let’s consider what happens if you die without a will. Your finances are covered by the rules of intestacy, these are fairly complicated and set out who inherits, this will depend upon whether you are married or not and whether you have children or not.

What should you expect from great customer service?

What should you expect from great customer service?

We’ve all spoken to “that” customer service advisor and practically ended up apologising for disturbing them due to their sullen, disinterested and sometimes rude manner.

Onboarding new employees efficiently, effectively and enthusiastically!

Onboarding new employees efficiently, effectively and enthusiastically!

Introducing new employees to your business is a key part of the hiring process, but one often overlooked. Once you’ve picked the right person, it’s easy to forget that they need a proper and thorough introduction to the company in order to be able to start work effectively.

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