Always remember your customers
It vital for every business owner or any customer facing member of the team, to stay close to their customers and to know what they need. Customers are the life blood of any business.
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Author: John Milner
Building long term customer relationships
“People buy from people”. I’m not sure whom to credit with that often-used business adage, but it has certainly held true for as long as sales have happened. It strikes to the very heart of the sales transaction. That a contract has been entered into between two parties, both of whom have a vested interested in the product or service concerned.
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Know your target market
Knowing who your customer is and what they want to buy is crucial to the success of any new venture. Yet so many business owners get caught up in the “excitement” of new markets and customers, without really thinking through a proper plan.
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