Review your operations through the lens of the customer
If your business has grown rapidly or stayed the same, the way our employees and customers feel and what they expect has shifted; but do you know what that looks like?
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Author: Charlotte Green
The journey to being a strong leader
Does great leadership mean being kind, having empathy, being consistent, persistent, deliberate, natural, upbeat, driven and focused? Yes, it’s all of those things and more…
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5 common presenting mistakes and how to avoid them
We are often gifted the opportunity to present to a group of people and our first thought is “the nerves”. We think about “what to wear”, the “topic” anything but the basic preparation steps. Often, we completely forget the prep & delivery plan, the key techniques and what our audience wants.
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Emotional resilience: are you an oak or a willow?
For some of us, the art of resilience is about building strength to bear the strain, for others its about growing new shoots to start again, and for many of us it’s just looking for someone or something to lean against until you can stand on your own again.
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