The state of the insurance industry continues to fluctuate. This can be confusing for business owners trying to forecast future insurance costs while industry experts monitor the market and try to project whether insurance premiums will rise and by how much.

I guess if you’re like most people, you have your investments handled by your financial adviser? And I’m guessing you entrust that person to invest wisely and optimise the return on those investments.

Credit control can be described as the process of ensuring customers pay their invoices on time, and the system in place to resolve the issue if they don’t. Cash flow has been covered in another chapter of this book. Credit control is a vital part of controlling that cash flow.

Nearly everyone who has their business up and running will want to make sure they’re claiming expenses to reduce their tax bill. However, there are a number of rules that need to be followed.

Before we look at “how?”, let’s start with “why?”. Should costs be a priority, or is the most important thing increasing the sales line?